FAQ

1. What services do you offer?

We offer a wide range of roadside assistance services, including:
    •    Flat tire change
    •    Battery jump-start
    •    Lockout service
    •    Fuel delivery

2. What areas do you serve?

We currently serve Charlotte NC and surrounding areas. For specific coverage zones, feel free to contact us or check our service area map.

3. Are your services available 24/7?

Yes! We’re available 24 hours a day, 7 days a week including holidays. Car trouble doesn’t wait, and neither do we.

4. How long will it take for help to arrive?

Our average response time is typically between 20 to 45 minutes, depending on your location and current traffic conditions. We’ll always give you an accurate ETA when you call.

5. How much does roadside assistance cost?

Prices vary depending on the service needed and your location. We offer competitive flat rates and transparent pricing - no hidden fees. Call us for a quick quote.

6. Do I need a membership to use your services?

No membership is required! We offer pay-per-use assistance, so you only pay when you need help. We also have membership plans available for frequent travelers.

7. Can you help with motorcycles, RVs, or commercial vehicles?

Yes! We provide assistance for most types of vehicles, including motorcycles, RVs, vans, and light-duty trucks. Let us know your vehicle type when you call.

8. What if I’m not the vehicle owner?

As long as you are with the vehicle and can verify your identity, we can help you—even if you’re not the registered owner.

9. How can I contact you in an emergency?

Call us directly at 980-502-2694 for immediate roadside help. For general inquiries, you can also email us at pitshophero8@gmail.com or reach out through our website contact form.